======Contacting the IT Department======

If you are having a problem with a normal process in your department, **please check with your supervisor first**. Odds are, they have seen your problem before and can answer your question faster than we can.

=====Department Contacts=====

These should be used for about 95% of contacts.

- **Problems/Bugs/Projects**: [[http://mantis.votesmart.org Mantis]]
- **General Questions/Discussion**: [[it-staff@votesmart.org]]""<br />""This is __not__ to be used for problem reporting unless you expect a lengthy discussion before work is started.

=====Contacting Individuals=====

Contacting individuals directly should only be done **if** you need to discuss something one of us are working on for you, the situation is and emergency or urgent, if you have a very quick to answer question, or if you just can not live without interacting with our shining personalities. If you do have to contact one of us directly, please make sure it is the right person.

====Responsibilities====

**Mark Mangoba** - Santa Monica, CA
Systems Administration/Development and Operations
[[mark@votesmart.org]]
Extension 108

**Matt Dublin** - Brooklyn, NY
Full Stack Developer
[[matt@votesmart.org]]
Cell: 646-220-8300


**Travis Flatt** - San Antonio, TX
IT Director
[[travis@votesmart.org]]
Extension 135
Office: 515-446-5194
Cell: 210-865-7058
- Department management
- Catch-all

If you have any questions about this page, please E-mail travis@votesmart.org.

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CategoryIT