Table of Contents
- Week Ending Jan 22, 2017
- Week Ending Jan 15, 2017
- Week Ending Jan 8, 2017
- Week Ending Dec 25, 2016
- Week Ending Dec 18, 2016
- Week Ending Dec 11, 2016
- Week Ending Dec 4, 2016
- Week Ending Nov 27, 2016
- Week Ending Nov 20, 2016
- Week Ending Nov 13, 2016
- Week Ending Nov 6,2016
- Week Ending October 30, 2016
- Week Ending October 23, 2016
- Week Ending October 16, 2016
- Week Ending October 9, 2016
- Week Ending October 2, 2016
- Week Ending September 25, 2016
- Week Ending September 16, 2016
- Week Ending September 9, 2016
- Week Ending September 2, 2016
- Week Ending August 26, 2016
- Week Ending August 19, 2016
- Week Ending August 12, 2016
- Week Ending August 5, 2016
- Week Ending July 29, 2016
- Week Ending July 22, 2016
- Week Ending July 15, 2016
- Week Ending July 8, 2016
- Week Ending July 1, 2016
- Week Ending June 24, 2016
- Week Ending June 17, 2016
- Week Ending June 10, 2016
- Week Ending June 3, 2016
- Week Ending May 27, 2016
- Week Ending May 20, 2016
- Week Ending May 13, 2016
- Week Ending May 6th, 2016
- Week Ending April 29,2016
- Week Ending Apr 22,2016
- Week Ending Apr 15, 2016
- Week Ending Mar 25, 2016
- Week Ending Mar 18, 2016
- Week Ending Mar 11, 2016
- Week Ending Mar 4, 2016
- Week Ending Feb 26,2016
- Week Ending Feb 19, 2016
- Week Ending Feb 12, 2016
- Week Ending Feb 5, 2016
- Week Ending Jan 29, 2016
- Week Ending Jan 22, 2016
- Week Ending Jan 15, 2016
- Week Ending Jan 8, 2016
- Week Ending December 25, 2015
- Week Ending December 18, 2015
- Week Ending December 11, 2015
- Week Ending December 4, 2015
- Week Ending November 27, 2015
- Week Ending November 20, 2015
- Week Ending November 13, 2015
- Week Ending November 6, 2015
- Week Ending October 30, 2015
- Week Ending October 23, 2015
- Week Ending October 16, 2015
- Week Ending October 9, 2015
- Week Ending October 2, 2015
- Week Ending September 25, 2015
- Week Ending September 18, 2015
- Week Ending September 11, 2015
- Week Ending September 4, 2015
- Week Ending August 28,2015
- Week Ending August 21, 2015
- Week Ending August 14, 2015
- Week Ending August 07, 2015
- Week Ending July 31, 2015
- Week Ending July 24, 2015
- Week Ending July 17, 2015
- Week Ending July 10, 2015
- Week Ending July 3, 2015
- Upcoming
- Week Ending June 26, 2015
- Week Ending June 19, 2015
Weekly work notes for Shane Courtney
Home Phone: 406-563-0003
Home Phone2: 406-221-2366
Status Reports
Week Ending Jan 22, 2017
- DevComm PC replaced and tested
- VoIP finalization
- New Server build
- Workstation app and auth research and testing
Week Ending Jan 15, 2017
- Testing a working VNC connection to Linux Workstation
- Finalize DevComm PC
- Testing CentOS authentication candidates
- Further VoIP quotes and research
- Working with Peter on IT packing
Week Ending Jan 8, 2017
- Building DevComm media PC with Windows 8
- VoIP quotes and research
- Research packing materials for move
Week Ending Dec 25, 2016
- VoIP quotes
- Demoing Vonage and MegaPath webtools
- Building Windows 8 replacement for mailing PC
- Working with Cassie to determine specific needs for MS Office
- Researching why mail merge from Donor Perfect not displaying properly in Open Office
- Researching open office plugins
- Testing Word alternates
Week Ending Dec 18, 2016
- VoIP options and quotes
- Server outage
- Blackfoot contracts
Week Ending Dec 11, 2016
- Windows 8 workstation candidate for mailing workstation
- Ebay sales
- Researching pricing for Windows and Office products for computers
- Researching pricing for server at Drake
- Working with Devcomm wellsfargo access
- Donor Perfect backup issue
Week Ending Dec 4, 2016
- Continued AV research
- Researching limited and/or micro server for Drake
- Researching soft fax
- Rolling out Yum updates to all computers
- Ebay sales
- Continued Decentralized workstation setup
- Troubleshooting lodge wireless
Week Ending Nov 27, 2016
- Continued Poprocks cleanup and helping DevComm with cleanup
- Ebay sales
- Creating Centos Build without IPA
- Pushing updates to workstations
- Planning backup of poprocks
- Looking at freenas.org as possible option for server at drake
- AV alternative that can be monitored via mantis
Week Ending Nov 20, 2016
- Poprocks cleanup
- Office cleanup and packing
- Building Windows 8.1 Image
- Trying to mount NFS from Windows
Week Ending Nov 13, 2016
- Election streaming setup
- Network troubleshooting
- GApps cleanup
- User cleanup
- Developing Images for Workstations for server less environment
Week Ending Nov 6,2016
- Additional server setup
- Gathering documentation for per-formatting for wiki
- Plan of action for selling, tossing and organizing IT hardware
- Setting up DonorPerfect Dashboards
- Continued troubleshooting drivers for NFS access on Windows 7
Week Ending October 30, 2016
- Testing PandoraFMS on peeps
- Working with Bill attempting to get zoom to work for a classroom speech
- Attempting to mount NFS volume on Windows 10
- Building Windows 7 test image for mounting NFS volumes
Week Ending October 23, 2016
- Finalizing Ebay sales
- researching scanning softwarefor check imaging
- AWS modifications and bringing up new instances
- Developing new image for life without poprocks and gapps syncing
- Evaluating removal of local Samba services and going to all linux environment
- Troubleshooting Devcomm mass mailing issues
Week Ending October 16, 2016
- Working with Wells Fargo and check scanner after another Wells Fargo Update
- Bringing up additional AWS servers
- Ebay Sales
- Testing PandoraFMS for server monitoring
- Testing Zabbix for server monitoring
- Evaluating Generator for extended power outages
Week Ending October 9, 2016
- Ebay sales
- Reading through additional postgres tutorials and docs
- Check scanner setup
- Tech support with Wells Fargo applying work around for Windows 10 Anniversary update
- Testing saltstack beacons
Week Ending October 2, 2016
- Salt research setting up more intelligent state files
- Ebay sales
- Troubleshooting authentication issues on poprocks
- More ebay sales since Ashley was out
- reading documents on postgres
Week Ending September 25, 2016
- Postgres training
- Webmaster responses
- Testing and installing Lubuntu on Zotacs for Ebay sales
- Researching replacement for check scanner
Week Ending September 16, 2016
- User cleanup
- Self Training Postgres
- Helping Adelaide with hardware and onedrive
- Assisting Devcomm with Donor perfect and remote access to local pcs
- gapps cleaning and continued testing with google drive mounting on pcs
Week Ending September 9, 2016
- create simple salt state w/o logic for updating pypvs
- Troubleshooting prezi and research for converting to pdf
- researching logic for salt to update workstations in batches
- research connection to db using gnumeric
- testing mounting google drive with ocamlfuse
- working with Adelaide and Richard to resolve email issues
Week Ending September 2, 2016
- Troubleshooting recent Firefox issues
- Researching Email retention policy for Walker
- Working with Blackfoot on charges for a circuit that we don't use
- Salt stack setup on AWS
Week Ending August 26, 2016
- Troubleshooting lighttpd
- Investigating AWS services
- Updating Ebay and PayPal accounts in prep of selling
- Gathering sales info and pictures of equipment
- AWS Training
- Gmail cleanup
Week Ending August 19, 2016
- User and server cleanup
- Troubleshooting lighttpd
- Troubleshooting local client/Chicko web browsing issues
- Adjusting group options after DonorPerfect changes/update
Week Ending August 12, 2016
- User and server cleanup
- AWS training
Week Ending August 5, 2016
- Self training on AWS
- Self training on YAML
- researching google apps slowness with firefox
- troubleshooting smtp and dns
Week Ending July 29, 2016
- Researching why Chrome sucks and is crashing computers
- Testing google docs local synchronization
- working on beacon and reactor system for salt
- testing grive2 (google docs synchronization) on computers
- testing alternate browsers on workstations
- learning jinja for use with salt stack
Week Ending July 22, 2016
- Setup saltstack on peeps test server.
- Testing service monitoring, reporting, and server/workstation self healing and updating
- Testing saltstack services for network/service monitoring and reporting
Week Ending July 15, 2016
- tracking down streaming users
- fixing salt and repairing updates on workstations
- dealing with many small issues arising from updates
Week Ending July 8, 2016
- finished patch 1.6 on missed workstations
- installing yum updates on pcs individually to minimize network impact
- Researching and testing self healing server and notifications
Week Ending July 1, 2016
- Started testing self healing servers with saltstack
- Dealing with network issues and Chrome
- Applying more policies to Chrome
- Researching Chrome alternatives
- Researching WS network monitoring and reporting
- Tuning network and looking at changing I/O scheduling
- Salt rollout of patch 1.6
Week Ending June 24, 2016
- Addressing errors tuning workstations
- Working with DonorPerfect to get backups working
- Streamlining saltstack on poprocks
- consolidating all image versions into saltstack master state and integrating most recent fixes into saltstack
Week Ending June 17, 2016
- Chrome Tuning and rollout
- NFS Tuning and rollout
- Research for improving I/O wait on poprocks
Week Ending June 10, 2016
- Testing nagios setup on peeps
- Implementing and testing NFS/Network tuning
- Testing various Chrome tweaks to reduce RAM/Network issues
Week Ending June 3, 2016
- Donor Perfect Online security and backups
- Server tuning (IOWait, NFS)
- Donor Perfect Audit and Configuration
- Tuning DPO backups
- Many little problems and user needs
Week Ending May 27, 2016
- researching and testing network monitoring tools
- updating workstations
- local browsing cache
- ssh authorized_keys
- working with Blackfoot
- Working with DonorPerfect
- setup and test DonorPerfect backup
- Working with Kimball's
Week Ending May 20, 2016
- Pushing logon updates to all workstations
- Setup peeps and SMTP relay
- Server room cleanup
- Working with Blackfoot
Week Ending May 13, 2016
- Email and old account cleanup
- build new server and setup internal email relay
- Power outage and troubleshooting generator, server, and network issues
- Checking DNS double gmail settings to ensure smooth mallo decomission
- Troubleshooting bacula and Pez removal
Week Ending May 6th, 2016
- Finalize public PCs rollout and updates
- Decommission Pez
- Working with DonorPerfect and Blackfoot
- Bacula research removing clients
Week Ending April 29,2016
- Gmail groups, and troubleshooting smtp
- Researching various methods to get email from mallo to gmail
- Negotiate proposal with Donor Perfect
- Repurposing working Acer laptops for ranch staff (cook, maintenance)
Week Ending Apr 22,2016
- Securing Savannah's gmail account from further infection
- Prepping gApps for primary email
- Evaluating current network usage and working with Blackfoot
- Setting up workstations
- running updates to address LibreOffice and java issues
Week Ending Apr 15, 2016
- Finalize setup of back office
- Recommend purchase for deploying all computers
- gmail virus issues
- troubleshooting and resolving issue with RBL listing gmail on blacklist
Week Ending Mar 25, 2016
- Getting audio working on Windows boxes
- Working with Devcomm and Donor Perfect
- Looking into email delays on google
- Helping with National Director stuff
Week Ending Mar 18, 2016
- setup SSL cert on chickostick
- pricing and research on cat 5 cabling, monitors, core switch and possible replacement for intern isle switch
- researching gnome nfs file mask issues
- applying fix for firefox printing pdf bug
- working with devcomm and investigating mass mailings being flagged as spam
- looking at reading docs for AWS services
- nfs troubleshooting, internal network slowness
Week Ending Mar 11, 2016
- Finalize and create image Version 1.2
- Applying changes and updates to active client machines
- Creating saltstack states and testing Pillar/State deployment
- Finalize SMTP relay, email migration
Week Ending Mar 4, 2016
- Testing network throttling, browser settings, extensions, deployment
- Imaging computers
- Setting up R on poprocks and working with Walker on getting scripts running on server
- Finalizing Google mail replication of mallo
Week Ending Feb 26,2016
- Troubleshooting Libreoffice issue
- Workstation updates and tuning
- Testing salt scripts and documenting
- Testing web browser blocking automatic video playback
- Looking at AWS services and Alternative to Nagios
Week Ending Feb 19, 2016
- Tuning Linux PCs based on reported issues
- Research on http throttling
- Researching browser RAM usage
- Updating Image
- Investigating local caching for Browsers (NFS and FreeIPA)
- Research on FreeIPA and best practices for using NFS home folders and automount using FreeIPA
- Documenting FreeIPA current setup
Week Ending Feb 12, 2016
- Imaging new PCs
- Adjusting image as needed to deal with preferences and minor issues
- Resolving disk full issue on Mallo
Week Ending Feb 5, 2016
- Research and pricing on Core Switch
- Installing saltstack on poprocks
- Documenting and testing saltstack client management
- New PC rollout
Week Ending Jan 29, 2016
- Linux Image ready, worked out majority of bugs
- Testing salt stack deployment and research on installing it on Fedora
- Finalized gmail functionality, groups and forwards
- Creating cleanup scripts for new deployment
- Final prep for new pc rollout
Week Ending Jan 22, 2016
- created groups, forwards and aliases on gmail for transistion from mallo
- Client Image tuning and documentation
- research and setting up smtp relay on pez
- research on kerberos authentication and troubleshooting new image /export/home authentication
- working with vendors and Jamieson on PC purchases and DonorPerfect
Week Ending Jan 15, 2016
- making tweaks to linux image
- working with vendor to get new pcs ordered
- updating client documentation on wiki
- researching and testing puppet
- researching and testing spacewalk
- Setup and tesing SaltStack CM for PC deployment
- Planning Gmail migration
Week Ending Jan 8, 2016
- Finalized CentOS install on new PC, imaged, and tested
- Install Windows 7 on new PCs
- Finalized and tested Windows 10 install on new pcs and created image
- Worked with vendors getting quotes
Week Ending December 25, 2015
- New PC setup and testing
- Researching deployment methods and versioning
- Documenting new PC setup and testing
Week Ending December 18, 2015
- Finalize user cleanup
- Performance tuning sssd and ldap
- Testing CentOS and freeipa
- Donor perfect correspondance
Week Ending December 11, 2015
- Cleaned up all users from IPA, poprocks, and gmail
- Donor perfect troubleshooting
- Research and FreeIPA troubleshooting
- Performance tuning FreeIPA
Week Ending December 4, 2015
- Setup all remaining Windows PCs on RANCH2 domain and modify pdbedit database entries on Poprocks
- Troubleshoot and repair Kyocera printer and search for parts and possible replacement
- Update windows workstation and samba configuration documentation.
- Staff Meeting
- Setting up and groupmaps in samba on poprocks for RANCH2 domain
- Copying DonorPerfect from Pez to Poprocks
- Troubleshooting and repairing network port
- Donorperfect issues on Poprocks, cannot reliably access share with more than 3 PCs simulataneously
Week Ending November 27, 2015
- Validating apcupsd start on boot and access on all servers
- Fedora does not fully support AD on samba without significant tweaking of Kerberos, abandoning due potential breaking of live server.
- Troubleshooting chrome DNS issues and updating settings on workstations
- Testing various scenarios with folder redirection and usage of Windows 7 on samba RANCH2 domain.
- Testing Windows 7 and RANCH2 domain with John, updated Wiki for rollout process.
Week Ending November 20, 2015
- Copied officemgr to gmail and created alias on mallo for account
- troubleshooting kyocera printer
- dealing with power outage
- Windows 7 and RANCH2 domain configuration and testing
- Bacula schedule check
- Updated DNS in IPA and removed /etc/hosts entries
- Donorperfect installation on Windows 7 procedure and testing
- Acquiring domain admin rights to RANCH2 domain
- Dealing with kasperski update that broke Windows Vista computers
- Testing and instruction of commonkey password management
- Investigating viability of upgrading RANCH2 domain to work with AD services.
Week Ending November 13, 2015
- DHCP and DNS Migration to poprocks
- Rebuilding Windows PCs
- Researching Password Management software
- Testing Donor Perfect from poprocks
- Samba testing on poprocks
- MS Office 2016 setup and testing on mail pc
Week Ending November 6, 2015
- Updating and testing Fedora 21 image
- Updating Vista computer image
- Setting up PC for Erik
- Samba documentation and testing
- Working on mallo
Week Ending October 30, 2015
- Troubleshooting freeipa connection problems between updated client image and server
- Testing alternate OS's on workstations and evaluating for speed and compatibility
- Warranty printer setup and settings backup for future re-configure
- Working on promoting Poprocks to primary domain controller in Samba and documenting current setting on both Pez and Poprocks
- Researching replacement PCs
- Working with Blackfoot for VoIP quote
- Evaluating DonorSnap donor management software
Week Ending October 23, 2015
- Infomation and consulting with Vonage and Blackfoot about VoIP
- Mapping and evaluating physical network
- Research and pricing for Donor Perfect
- Network troubleshooting
- Linux Image tuning
- Printer troubleshooting
Week Ending October 16, 2015
- Office cleanup
- Deploying new printer on all pcs
- Finalize setup of front office and PC updates
- Finalize CopyToDock
- Update Windows Vista image
- Apply updates and tweaks to Linux image
- Setup scanner to scan to network folders
- Finalized network cabling cleanup
- Working with Blackfoot and Vonage for VoIP solution
Week Ending October 9, 2015
- Finished front office cabling and pc setup
- Troubleshooting and fixing floor jacks in devcomm area that had become damaged
- Cable management and cleanup in PCT
- Setup and testing of offsite backups with removable hard drive on Kitkat
- Repair and rollout of HP4350 printer
- Creation of Printer Supplies wiki page
- Research for alternate phone service/system
- Testing of Windows 7 on RANCH2 Domain on Poprocks
Week Ending October 2, 2015
- Finalized move of files to Poprocks and disabling shares on Pez
- Pez user account cleanup
- Rolling out PCs with new image
- Setting up front office in prep for closing back office
Week Ending September 25, 2015
- Examining and fine tuning workstation settings for use with FreeIPA
- Troubleshooting slowness issues with FreeIPA
- Pez cleanup and migration to Poprocks
- Finalized image 11.5 and full roll out
Week Ending September 18, 2015
- Finalized Windows 7 Image - No Donor Perfect
- Working on Samba on Poprocks
- Updating Linux image to 11.4
- Troubleshooting Printers
- Testing mail merge alternate using Abiword
- Looking at alternates and/or upgrade to Donor Perfect
- Troubleshooting file permissions and moving files between NFS locations
Week Ending September 11, 2015
- Finished cable management and to central island in intern area
- Troubleshooting of Walker's pvsadmin_staff database
- Work on Windows 7 image
- Troubleshooting and adjusting images to address Chrome issues and improve overall stability and performance
- User cleanup accounts, groups and email lists
Week Ending September 4, 2015
- Finalizing tweaks on new images and showing users new features
- Fighting with Microsoft to get account unblocked
- Beginning new image rollout
- Cable management and cleanup of intern island
- Building core Windows 7 image
Week Ending August 28,2015
- Imaging computers to address need for printing to Brother printer
- Troubleshooting and recommendation for replacing Sharp Copier
- Troubleshooting NFS filemask issues
- Working on new FC22 image
- Prototyping new image
- Tech support with Microsoft to gain access to it@votesmart.org
- Building Windows 7 image
- Making modifications to new image based on issues
Week Ending August 21, 2015
- Work on new images Windows image and documentation
- Work on new Linux client image using FC22 and Lxde, currently having problems with NFS
- Setup check imaging PC with Windows 10, non-domain and will have to downgrade due to Intel 3150 driver
- Finalized rebuild of Kyocera FS-3920DN and setup on front office PCs
Week Ending August 14, 2015
- Mounting, labeling, tracing, and replacing cabling as needed
- Troubleshooting wireless and phone issues in lodge
- Updating image with revised Brother printer, disabling IPv6
- Troubleshooting IPA password expiration and resolving
- Printer repair
- Research on alternate client distros
- Troubleshooting and attempted repair of check imaging PC
- Followup with CDW on Windows licenses
- Updated current client image to version 9 addressing printing and ipv6 issues
Week Ending August 07, 2015
- Work on simplifying Bacula and get offsite backups working
- Responding to tickets and help requests
- Physical cable organization and labeling
- Troubleshooting Brother printer issues
- Setup CUPS on poprocks
- Printer maintenance and troubleshooting
Week Ending July 31, 2015
- Trouble shooting network hang and DNS errors generated on Mallo
- Trouble shooting PVS office wireless issues
- Re-organizing IT area and bench setup
- Working on physical infrastucture
- Responding to tickets and help requests
- Cleaning up config files and working on bacula
Week Ending July 24, 2015
- Continuation of Network performance troubleshooting
- Continuation of labeling, inspection, and removal of excess cabling and equipment
- Mantis tickets and responding to help requests
- Virus removal on Richard's PC and installation of OpenOffice as he was using an expired trial version of MS Office
- Setup diagnostic laptop
Week Ending July 17, 2015
- Mantis tickets and responding to help tickets
- Continuing to troubleshoot physical network
- Finalized Wireless upgrade
- Troubleshooting DHCP and DNS issues
- Imaging spare computers
- Reconfigure and testing of DHCP server
- Cutting out and organizing physical network cruft
Week Ending July 10, 2015
- Replace Wireless routers
- Looking at bacula and troubleshooting backup to USB drive
- Learning and documenting Imaging process
- Troubleshooting physical network, replacing cables and switches where needed.
- Organizing and cleaning IT area
- Testing and re-imaging good Zotac's
- Mantis tickets and responding to user problems.
Week Ending July 3, 2015
- Morning walkthroughs
- Addressing mantis tickets
- Troubleshooting network and looking at Zotac drivers
- Addressing network cabling problems and replacing or repairing cables as needed
- Ordering replacement/spare network equipment
- Creating and deprecating documentation for network
- Setting up UPS and creating Power Matrix Documentation
- Troubleshooting wireless issues
- Troubleshooting wall jack, found that wall jacks are terminated 568A, patch panel terminated 568B. Wall jack associated with patch panel port 45 needs new drop.
Upcoming
- Look into details for calling NTP on startup for workstations using systemd
- ntp -g ignores time slew, ntpdate -b command
- Verify all network cabling
- Mount switches and routers on walls or easily accessible locations off floor
- Cleanup network cabling to minimal length and mount using ties
Week Ending June 26, 2015
Week Ending June 19, 2015
- Initial Training
- Imaging
- Learning basic roles of servers and how to access admin functions
- Setup of tools and processes needed to perform support functions
- Troubleshooting and ordering maintenance parts for Brother and HP 8100 printers
- Resolving non-database help desk tickets
- Compiling documentation for self and updating wiki
- Familiarizing self with wiki and servers
- Recommending purchases for both Windows PCs and Wireless networking