The three good traits of SIGs research is Thoroughness, Accuracy, and Speed, in that order. This guide on how to train new interns staff should help you emphasize these traits.
Initial Steps
1. Send a welcome letter to new interns or staff before they join your sub-department. Include links to relevant Wiki pages.
2. Make sure they read these wiki pages first: Ratings Background and Ratings Training Materials.
3. When the interns have completed readings of the basic pages, you should begin training.
2. Make sure they read these wiki pages first: Ratings Background and Ratings Training Materials.
3. When the interns have completed readings of the basic pages, you should begin training.
Training
Start with an overview of the sub-department
1. Explain the purpose of SIGs
Breakdown the individual steps
a. Breakdown what is is SIG: National and State Groups
b. What Qualifies as a rating and endorsement. Give examples
c. Show the final product (live site)
2. Toolsb. What Qualifies as a rating and endorsement. Give examples
c. Show the final product (live site)
a. Tracking Sheets
b. Drive
c. Admin
d. Skittles
b. Drive
c. Admin
d. Skittles
1. Collection
a. Pick a state and explain schedules
b. Show an example group (choose an example you know has ratings and/or endorsement).
c. Explain how to fill out a schedule
e. Show how to record work CEC Tracking Sheet
2. Entryb. Show an example group (choose an example you know has ratings and/or endorsement).
c. Explain how to fill out a schedule
Status Descriptions
d. Saving to Drivee. Show how to record work CEC Tracking Sheet
a. Ratings
3. Webcheck
a. How to create a new rating
b. How to enter scores
c. Translations (have examples on hand for each translation type)
b. Endorsementsb. How to enter scores
c. Translations (have examples on hand for each translation type)
String
Grades
Open
Grades
Open
Give National and State Example
Create endorsement and explain how it's election based
Emphasize save buttons
Create endorsement and explain how it's election based
Emphasize save buttons
a. Give Example
b. Skittles
c. Admin Release
4. Tagsb. Skittles
c. Admin Release
a.Coordinate with cats/tags manager
5. Archives (staff only)
a. Paper Archives located in back sorted by state and sig
b. Needs more permanent organization.
6. Resourcesb. Needs more permanent organization.
a. Wiki
b. Drive
b. Drive
Post-Training
- For the first couple of weeks, it is best to assign interns specific schedules to collect as well as ratings and endorsements to enter and check. Supervisors should be reviewing all work. After an intern starts to get the hang of things he or she can be assigned general tasks or a weekly schedule to follow.
- If an intern is doing well in the later weeks, train on the harvester and SQL
Suggestions
- For webchecks, it can be useful for staff to insert a few intentional errors in a scorecard to see if an intern is carefully checking work. It can help to vary the types of errors to see if there are certain types of errors an intern overlooks
- It can be helpful in spread training over several days broken up by task. In the past, we've trained all steps in one session and then had to re-explain each task once a new task was started.
- Have example scorecards and endorsements ready for training
- Give lots of feedback. It's difficult with the amount of data to check, but it's really important to give corrections and praise. Quick QC queries and spot checks can help.
